Manage Your Customers and Dealers
Overview
BriteDealership is an application for the automotive industry. It deals with the allocation of cars to areas, dealers and finally customers.
Many car manufacturers or super dealerships may not have a facility to determine the validity of requests made for cars by each dealership. Although it may be valid to simply allocate cars based on dealer requests, this would not necessarily represent actual demand and customer satisfaction. Whereas one dealer may have hundreds of cars sitting in the parking lots, another dealer may not have any cars to supply customers.
BriteDealership ensures that dealers register their customers and their car bookings online so that the car manufacturer can get a good picture of the demand in various areas. The manufacture can then allocate cars based on certain rules such as the number of bookings, length of booking, history etc.
The following are a list of features in this module:
- General Features
- Import / Export Format Definition
- Import / Export Invocation & Log View
- Security, Auditing, Language, Offline Access
- Web and Client Server Access
- Standard / Generic Data Definition
- Branches, Departments & Employees (Linked to System Users)
- Areas, Regions, Dealerships, Customers
- Cars and Car Variants such as Colour, Transmission, Car Types etc.
- Customer & Dealer Registration
- Registration of Dealers
- Registration of Dealers' Customers
- Contact Information and ability to modify details online
- Car Allocations to Areas (Internal to Car Manufacturer or Super Dealership)
- Allocation of cars to areas
- Rules for Car Allocation
- Restriction of Area Managers from seeing other Area allocations
- Car Allocation to Dealers
- Allocation of Cars by Area Managers to Dealers
- Rules for Car Allocation
- Restriction of Dealers from seeing other Dealers' allocations
- Customer Orders / Bookings
- Allocation of Cars to Customers
- Ability to shift priorities of customer car allocation
- Ability to detect multiple order for the same customer
- Customer Surveys
- Survey Definition
- Dealer Surveys
- Customer Surveys
- Reports
- Bookings by country, region, branch etc.
- Allocation Requirements (Demand)
- Best / Worse Dealerships
- Miscellaneous
